The experiences of our residents and families speak to the heart of the compassionate care we strive to provide each day. This page is dedicated to the voices of those who know our community best, their words offer a glimpse into what it truly feels like to be part of our community. We hope these reflections offer meaningful perspective as you learn more about our home.
“I would highly recommend sending a loved one to Brookridge Cove! Their care for the residents, my mom and dad were great. Dad was there for approximately 2 1/2 years. Everyone from Michael Tindell, Administrator and all the staff made sure Dad was taken care of. I could call any of the staff for answers to questions or concerns at any time, day or night. I visited and took Dad out at least two times a week. I know most staff by their first names. If you or a loved one needs rehab or to be a full-time resident, this is an excellent facility to place them! But please visit your loved ones on a weekly basis in any facility!!! It matters!!!” – Doris VanDalsen
“Because of the nature of my work, I am in and out of nursing homes all over the state working with the staff and observing. Brookridge Cove is one of the best homes I've ever visited in Arkansas, hands down. The facility is beautiful, with fun and whimsical artwork on the walls, and I've never smelled any odors that would lead me to believe that the residents weren't receiving appropriate incontinent care. The staff respects the residents' dignity, and go above and beyond to ensure that they have quality of life and are as happy as possible in their last days.
I have only ever seen the aides taking care of the residents, (on day and evening shifts) I never see them sitting around on their phones or standing in the halls gossiping. They interact with the residents in a way that, if you didn't know better, you'd think they were the resident's own family. Which is so important for their mental health. Kudos to the staff of Brookridge Cove for raising the bar in long term care. Especially Erika- the treatment nurse, who goes above and beyond to ensure the residents' skin is in the best shape possible, and Alexis E., a bright and curious aide who is wonderful at interacting with the residents and caring for those under her charge with love and respect, always. Administration is great as well- Michael, Lisa, and the assistant administrator, Deidre (she's cute as a button and sweet as pie) are dedicated to the residents and staff, and work to make this place a positive work environment for the staff and a great home for the residents. Though I live an hour away from the facility, with more than a decade in long term care under my belt- if I ever have the need to place a family member or loved one in a nursing home, Brookridge Cove would be my first choice.” – Janaya Blevins
“My mom went here for rehab. The staff were wonderful! Encouraging and compassionate. Regina Spears made sure my mom was set up with everything she needed to go home safely and the nurses and therapy team are top notch.” – Anita Brown